Tunze Nano Osmolator

[Andyf30]

Hi,

I think I may have gotten a little salt water inside my nano osmolator that I ordered through you guys, and I am looking to just replace the controller part, where the circuit board is. I understand I will have to pay full price for it since it is from water damage, but is there any way I can order a replacement part? I only need the controller, everything else is fine.

Thanks,
Andy

 

[MarineDepot]

Hello Andy,

I hope you are having a fantastic Memorial Holiday weekend. For the replacement parts, please contact Tunze directly at 512-833-7546 or email them at tunze@sbcglobal.net, and they will be more than happy to assist you directly with this.

If you have any other issues, questions or concerns, please feel free to call us at 1-800-566-3474 or email us at customercare@marinedepot.com for a quicker response. I hope this helps!

Dan

 

[Andyf30]

Thanks!

 

[taka]

Dan, can you please take a look on yours emails, facebook??
My Order #: 101306373 Order Date: 5/25/2013 is ok??
Can you change the name to ANGELA ANDREWS because I confirm with another name of my friend from Orlando called Heitor.
And can you put the UV LAMPS inside some PVC or Plastic Tube to not to brake it?? Thanks!! IN your online store I guess is missing the tracking number...

 

[MarineDepot]

Hello Taka,

I've replied to your emails. We'll communicate through emails going forward. If you need further assistance on these forums, please create a new thread or PM us.

Thank you,
Dan