Tunze Nanostreams Broken

[808-340]

Hi Roger,
I just removed my 6045 due to a broken c-clamp and decided to clean it as it was rattling loudly. When I took it apart, the impeller came out and I noticed that the shaft was broken and stuck in the impeller. What would I need to do to get it repaired?

I also have two 6025's also w/ broken c-clamps.

So at this point, I have a 6045 w/ a broken c-clamp and impeller and 2 6025's w/ broken c-clamps.

Thanks,
Dean

 

[rvitko]

Sending a PM.

 

[lth03]

I have the same problem with my 6025 too.
It make loud noise like cluster or something and when I took it apart the C-clamp broken and the impeller shaft and washer fall out from the unit,I guess since the metal shaft not in place it make the impeller rattling so bad.
Hi Roger,
Can you help me with this problem?Thank you.

 

[rvitko]

Yes, send me the pump, complete with the magnets and clamp and we will replace it.

 

[808-340]

Roger,
Thanks for the replacement. Again, you provide excellent service!
Thanks,
Dean

 

[anonymousadrian]

Hi, i also have a broke c-clip. how can i go about it?

 

[rvitko]

PM me your name and address and I will send one.