UK availability of Tunze 3

[steve.saunders]

Hi

Is there an issue with the availability of the stream 3 in the UK as I have had one on order since the beginning of June.

Regards

Steve

 

[rvitko]

They are universally in short supply, they are technically complex and that has slowed production but supply should catch up in a few months.

 

[steve.saunders]

That's disappointing as I've already been waiting 2 months already.

 

[rvitko]

I expect there will still be a wait, but you are not alone, we have had no pumps come into the US for nearly 2 months. I have been told that mid september they should be able to supply them again. The difficulty comes from the drive unit having two magnets of opposing polarities, all efforts to make this as a molded part result in a lot of defective units which are rejected for being out of balance. They have been working on a new process but it needs to complete durability and accelerated wear tests before it can be mass produced, the testing is nearing completion.