<a href=showthread.php?s=&postid=15032648#post15032648 target=_blank>Originally posted</a> by oldimpala
I liked the concept; thought it needed some refinement on the execution. I agree; shims, or a CV type joint in the water to angle the head would have made it better.
<a href=showthread.php?s=&postid=15033591#post15033591 target=_blank>Originally posted</a> by luther1200
I wasn't trying to imply you were making anything up, sorry if you got that impression. I was just saying that the new ones have worked out those kinks.
<a href=showthread.php?s=&postid=15034044#post15034044 target=_blank>Originally posted</a> by luisagos
What sad, there is no proof that these issues has been solve.
One person has had 3 of them go bad in march and those where brand new.
Keep in mind, its a $420 piece of equipment, we shouldn't even have these type of discussion.
<a href=showthread.php?s=&postid=15034320#post15034320 target=_blank>Originally posted</a> by gooyferret
Well put, very well typed! At that price point there shouldnt be issues and the ones that "come up" should be taken care of so fast that you wouldnt even see it on this forum...Just my thoughts.
<a href=showthread.php?s=&postid=15034602#post15034602 target=_blank>Originally posted</a> by dzhuo
That's an extremely unrealistic thinking especially if we are talking about mechanic and mass production, the probability of getting a faulty product is there regardless of price. That's why customer service is important. Even Tunze and BK are not exception.
<a href=showthread.php?s=&postid=15034602#post15034602 target=_blank>Originally posted</a> by dzhuo
That's an extremely unrealistic thinking especially if we are talking about mechanic and mass production, the probability of getting a faulty product is there regardless of price. That's why customer service is important. Even Tunze and BK are not exception.
<a href=showthread.php?s=&postid=15034887#post15034887 target=_blank>Originally posted</a> by luther1200
That is very unrealistic. I know people how have had problems with Tunze for example. So to think that there is some perfect piece of equipment out there that will never have a malfuntion is just silly. And I have had my Vortech for a few months now without a single problem. I know people who bought the Gen 1 as soon as they came out and still have them running just fine.
You know what the best is, when people who have never even seen a Vortech running in a tank will come on a forum and act like they are some kind of expert on them.
<a href=showthread.php?s=&postid=15034988#post15034988 target=_blank>Originally posted</a> by luisagos
2) Design changes to fix a product defects is not a very sound way to run a business.
<a href=showthread.php?s=&postid=15034988#post15034988 target=_blank>Originally posted</a> by luisagos
2) Design changes to fix a product defects is not a very sound way to run a business.
<a href=showthread.php?s=&postid=15035104#post15035104 target=_blank>Originally posted</a> by dzhuo
Again that's an extremely unrealistic expectation. You are assuming any first generation product is perfect but this is far from the truth. To give you an example, the first generation of Tunze nano stream had a bad design in its holder using the wrong material. Lots of users (myself included) had this break within weeks. The next generation had this fix.
The bigger question to ask is whether you think the company will provide the support when a faulty product is reported, not whether you will find a product that does not work because you always will.