wavebox pump

[Tasmanian]

Quick background info:
I have just upgraded from my 125 to a 220. For increased flow I purchased a wavebox. Before switching all of my corals, etc over I decided to try it out. I couldn't get it to work at all (as in not even turn on). I have since purchased two 6000's and the 7095 controller. These have been fantastic. Still learning the controller, but they do turn on!

I took the pump out of the wavebox and checked it out. Everything looks ok. I put it alone in a bucket of water to see if I could get it to turn on. When I plug everything in both the red and the green LED lights come on the controller. If I press the food timer, the red LED goes off for a few minutes then comes back on but the green LED stays lit and the pump never comes on.

Questions:
-Any idea what's going on?

-If it is the controller, can I use the 7095 for it as well as the two 6000's?

-If I find I can't use the wavebox at all (my overflows are pretty high and on the ends instead of the middle), can I pull the pump out and use it without the wavebox as well as the 6000's on the 7095?

Thanks for your help!

 

[rvitko]

Does the pump run when no controller is attached? The wavebox pump is not designed for non pulsing use, it draws too much power and will burn up. I would get the controller repaired or replaced it should be under warranty.

 

[Tasmanian]

Wow! Quick response! Thank you!
I wasn't sure if I could do that without hurting it so I didn't try before. i just tried and yes, it works.
I would like to send the controller in to get it repaired. Do I need an authorization code or anything?
So am I corrrect in assuming I can't use the wavebox with the 7095-even in pulse mode?

 

[rvitko]

No, I assume you are in the US? My guess is one of the wires in the cable snapped, it is a pretty simple fix.

Tunze USA
305 Victor St
Austin TX 78753

 

[Tasmanian]

Thanks! I sent it in and it's back already! Super service! Super product! I'll definitely be buying more Tunze in the future.