Correct we do want people to post on the other forum for support but we do not see any post from you especially 3 months old, I am sorry but I cant even find your registration, so having your username would be a great help to assist you personally and directly.
None of those posts are from you in the thread you copy above, only Mdrumm and Gareth replying, so I am a bit lost as your above complaint was that you posted 3 months ago without a reply, maybe you posted another forum but I cant see a post by you or a registration by you, which may explain why you never got a reply, so please send me the link asap with your username. But as I said above if you dont get an answer in 2 days you can contact us right away.
An email how to guide is being written right now. It will be posted on that forum.
Please post your username here so we can find you swiftly and assist right away.