whats with the POOR CUSTOMER SERVICE

We did see your post from late yesterday this morning. We apologize for not being able to respond yet. We are still researching this issue. There is no "Allen" here. There is already a job to accounting to generate a report of all Eheim 1260s sold in the past 30 days. We will contact you as soon as we figure out who you are. Alternatively, please email your identity to sales@marinedepot.com. Thank you.
 
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