IMO talking to anyone but the owner of the store is a waste of time.
Kyle, I'm sure youre interested in maintaining better husbandry of the saltwater at AA, but the fact remains your store is hiring people with little to no knowledge- no offense to you. But the majority of workers there are 'fillers' to round out your older vetran staff and help the high percentile of the clientel , the non- hobbiests.
CORA accounts for less than a percentile of AA's clientel, correct? So yes, this is a sad fact. But AA isn't alone. Every retail environment is economicly switching to non-skilled, low wage workers to maintain business during an econmy time that is not at all stable.
Kyle, you may be one of the diamonds in the rough there, which i am sure means you're often frustrated with your coworkers, their lack of knowledge and or lack of work ethic. if not then the store management needs to be tweaked. but, back to my main point...
the only way the store management will be changed is if you, the customer or possible customers out there, see something you dont like and communicate it to the correct people in the store. ask a manager, ask for the owner - he works at the store, ive seen him- ask to get things changed. complaining about it on a website on the internet isnt going to get you or the changes you want. how long has CORA complained about AA? years? maybe. all those complaints and no changes. what does that tell you? it's time to eitehr ignore the store and go on with your lives, or suck it up, be an adult and communicate with the owner and management your concerns. complaining about the people being paid minimum wage is rediculous.
Kyle, i wish you the best of luck turning the store around. the fact is no business is booming and i doubt the owner or management or whomeever orders anything would vouch for new and better (adequate) lighting and filtration for some of the tanks and displays. we all know how much that costs and economicly i dont think that store can do it. i dont think any store can.
good luck on your quest kyle.