Hi everyone - Happy New Years!
I'm about to place an order for the Marineland 300g DD with Starphire. I'm kinda stuck trying to decide between warrantee and preference. Here's the deal.
I contacted Marineland regarding their 300 gallon tank (specifically regarding the warrantee information that isn't advertised anywhere). I have read on various boards people saying that any modifications to this tank affected the warrantee, but it seemed like speculation and I wanted to get the facts.
Anyway after speaking to the lady it turns out that a stock "off-the-rack" 300gallon DD comes with a lifetime warrantee (limited). Any customizations that you make drop that warrantee from lifetime to 1year. So adding additional starphire panels, requesting overflows be located in a different location, enlarging or decreasing the stock size of the drilled holes all reduce the warrantee.
This is frustrating because I was hoping that any customizations that ML made for me would be covered under their warrantee program. I'm not sure why ML adding 2 additional Starphire panes would affect how they warrantee their product, but I guess that's the case. My LFS guy called as well and was told that ML/Perfecto would offer 1 year warrantee on customized tanks, but that anything past that year would be a "case by case" scenario. Anyway - does anyone know why ML/Perfecto don't stand up for their own customizations?
The main modification that I wanted to make was to move the overflows off the corners. Currently there are two overflows (one in each corner) and it kinda ruins the view from the side panels having to see the internal overflow areas. I wanted to move the overflows onto the back panel, but keep it near the original corners. I'm looking for advice or pros/cons of moving the overflows versus keeping it stock and maintaining the lifetime warrantee.
Thanks!
I'm about to place an order for the Marineland 300g DD with Starphire. I'm kinda stuck trying to decide between warrantee and preference. Here's the deal.
I contacted Marineland regarding their 300 gallon tank (specifically regarding the warrantee information that isn't advertised anywhere). I have read on various boards people saying that any modifications to this tank affected the warrantee, but it seemed like speculation and I wanted to get the facts.
Anyway after speaking to the lady it turns out that a stock "off-the-rack" 300gallon DD comes with a lifetime warrantee (limited). Any customizations that you make drop that warrantee from lifetime to 1year. So adding additional starphire panels, requesting overflows be located in a different location, enlarging or decreasing the stock size of the drilled holes all reduce the warrantee.
This is frustrating because I was hoping that any customizations that ML made for me would be covered under their warrantee program. I'm not sure why ML adding 2 additional Starphire panes would affect how they warrantee their product, but I guess that's the case. My LFS guy called as well and was told that ML/Perfecto would offer 1 year warrantee on customized tanks, but that anything past that year would be a "case by case" scenario. Anyway - does anyone know why ML/Perfecto don't stand up for their own customizations?
The main modification that I wanted to make was to move the overflows off the corners. Currently there are two overflows (one in each corner) and it kinda ruins the view from the side panels having to see the internal overflow areas. I wanted to move the overflows onto the back panel, but keep it near the original corners. I'm looking for advice or pros/cons of moving the overflows versus keeping it stock and maintaining the lifetime warrantee.
Thanks!