400 Gallon Tank Crack

Before everyone crys sue sue sue. We have yet to see his stand. Is his floor level? There are a hundred reasons why it could have broke. Sometimes in life we may just have to own up to our own errors and not blame others. That being said I hope we get to hear all the facts. Again did anybody catch that the pictures where not of his stand but somebody else's?
 
Well welcome to the aquarium industry, hate to say it but there are a lot of half-assers out there that throw something together to make a buck, i don't know planet aquariums but really 30" tall and 8' long? That's idiotic not building in 3/4". 1/2" is for 24" rimless cubes maybe a 48x24x24 rimless max but really even that should have top bracing. I don't know what you paid for it but it's about $500 for a piece of starphire 30"x8' in 3/4 so their $500 "half price fix" is for the new 1/2" glass and a days worth of time to fix it at cost, and it really shouldn't be fixed but scrapped and built as new because it still has the same issue of being 1/2" glass. The only problem is how much is it worth your time to pursue this, it's not worth suing them to repair it because it is still structurally unsound, you want all your money back and find a place that will build you a new tank with 3/4 glass right the first time. I couldn't really tell where the crack started, unless it starts from a bottom edge it's hard to say it's because of the stand.
 
Reefmonkey8843 said:
Again did anybody catch that the pictures where not of his stand but somebody else's?
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How did you arrive at that conclusion?

2 posts?
Planet Aquarium forum member?

There is no way that the stand pictured wasn't adequate. And anyone that takes on the responsibility of three large tanks like the OP is going to level and square the stand.
IMO the tank was a bad build.
 
Reefmonkey8843 said:
Again did anybody catch that the pictures where not of his stand but somebody else's?
Click to expand...

you joined today and this just happened to be the first thread that caught your eye? come on, man.

anyway, i am curious why you keep saying that this is not his stand?

I certainly would have had the tank built with thicker glass, and definitely would have included more front-to-back braces in the top half of the stand, to ensure rigidity. especially on such a long tank with thin glass. I would have considered going with a full torsion box. too many threads like this to not take precautions.
 
To be clear, I didn't mean threaten them with violence, haha. I meant threaten them to sue, or to take it to the local news stations. Local news stations look into bad businesses all the time and give bad publicity to bad companies. It really isn't that uncommon. Could they deny your story? Sure, but the threat alone might be enough. If you have other ideas that are better, that's fine, but as last resorts, before spending $$$ to sue.
 
1. I'm not associated with any tank builder or company. 2. I own my own Landscape business, but have built a few stands (with help) and understand how tanks structure works. In his pictures look closely at the wood around the tank. Does that wood look anything remotely like the stand in the pictures. It's rough cut and unpainted/finished. I just am curious about the facts. He hasn't presented all of the evidence yet. We only see pictures of the tank. As for the warranty, I agree that you shouldn't have to buy extra crap to get the manufactures warranty. As long as you can prove your stand in the case supersedes the minimal standard. So may be my first post but not my first rodeo. Being in landscape I've had my fair share of folks accuse me of messing things up. Sometimes it's my fault and I fix it. But usually it's the homeowner. And again, was there rock there? Usually cracks start on the edge not the center of the glass. But hey stranger things have happened. And why hasn't he showed pictures of the stand? Also, the LFS should be going to his place to check it out. That's who he bought from. As for glass size and what not I couldn't say. But I'm sure that's not the first tank to be built that way and I haven't heard of others just springing a leak.
 
Reefmonkey8843 said:
1. I'm not associated with any tank builder or company. 2. I own my own Landscape business, but have built a few stands (with help) and understand how tanks structure works. In his pictures look closely at the wood around the tank. Does that wood look anything remotely like the stand in the pictures. It's rough cut and unpainted/finished. I just am curious about the facts. He hasn't presented all of the evidence yet. We only see pictures of the tank. As for the warranty, I agree that you shouldn't have to buy extra crap to get the manufactures warranty. As long as you can prove your stand in the case supersedes the minimal standard. So may be my first post but not my first rodeo. Being in landscape I've had my fair share of folks accuse me of messing things up. Sometimes it's my fault and I fix it. But usually it's the homeowner. And again, was there rock there? Usually cracks start on the edge not the center of the glass. But hey stranger things have happened. And why hasn't he showed pictures of the stand? Also, the LFS should be going to his place to check it out. That's who he bought from. As for glass size and what not I couldn't say. But I'm sure that's not the first tank to be built that way and I haven't heard of others just springing a leak.
Click to expand...

Yes it looks like the stand he built. If you notice where the air freshener is. That is the lip that goes up a few inches. You can see in his stand pictures that the tank sits a few inches down into it. Also the other pictures of the gap looks like the back of the stand to me. So that absolutely looks like the stand. I don't know why he would go out of his way to to find someone else's pictures to use as his stand to prove to some internet strangers.
 
My wife is a reporter for a major news paper here in MD. I hate seeing things like this happen all the time. If Zobp wants i could see about getting his story out there. I would not do so without his permission though.
 
Reefmonkey8843 said:
1. I'm not associated with any tank builder or company. 2. I own my own Landscape business, but have built a few stands (with help) and understand how tanks structure works. In his pictures look closely at the wood around the tank. Does that wood look anything remotely like the stand in the pictures. It's rough cut and unpainted/finished. I just am curious about the facts. He hasn't presented all of the evidence yet. We only see pictures of the tank. As for the warranty, I agree that you shouldn't have to buy extra crap to get the manufactures warranty. As long as you can prove your stand in the case supersedes the minimal standard. So may be my first post but not my first rodeo. Being in landscape I've had my fair share of folks accuse me of messing things up. Sometimes it's my fault and I fix it. But usually it's the homeowner. And again, was there rock there? Usually cracks start on the edge not the center of the glass. But hey stranger things have happened. And why hasn't he showed pictures of the stand? Also, the LFS should be going to his place to check it out. That's who he bought from. As for glass size and what not I couldn't say. But I'm sure that's not the first tank to be built that way and I haven't heard of others just springing a leak.
Click to expand...


You sir - do not have any idea of what you are talking about. I have seen this tank in person. That is the stand that is int he pictures that the tank was sitting on. I don't think he is going to fabricate some photos for reef central by no means at all.

How about you crawl back into the whole in which you came out of with your twisting damn stands.
 
Concerning the firm's responsibilities under law, I suggest you look into the concepts of merchantability, suitability and fitness for a particular purpose.

All products must meet a minimum, common standard for their intended use. A buyer of a carpenter's saw has the right to expect it can cut wood without turning to pudding on the first plank or injuring a user. But the seller has no responsibility if the buyer decides to cut some granite slabs with the saw. A buyer has the expectation that an aquarium will hold water safely. Mitigating circumstances would be abuse of the product, or use in a grossly non standard manner that the seller could not reasonably anticipate. But if the buyer makes special requests (I just gotta have 1/2"' & I am aware of & accept the dangers & its on me) and is advised of the consequences, and buyer & seller agree to proceed anyway, and sign a no fault agreement to that effect, the seller avoids liability. These protections are integral to the sales of all products and and have a long history based on English Common Law.

If it is common knowledge in the industry that 1/2" glass is grossly insufficient to hold that volume & weight of water, and can be easily & clearly attested to by experts, the OP probably has a very good case for a full refund I would think if the matter was put before a court. The burden is on the seller to know this. If it was made & sold to grow orchids, then that's a different story. Of course any lawyer learned this in his/her first year in law school.
 
spin_prod_839811112
For the guy in southeast Oklahoma. Here's a picture of my latest stand. And why are you being hateful. All I've asked is post pictures of the stand. Pretty simple. But you try to belittle someone that's just saying show pictures. How old is the tank? It could be a year old and the store sat on it for 9 months and they could have caused a stress fracture. Who knows? You sure don't. Obviously you don't know squat about cabinetry. Also, does the LFS not share any responsibility for the tank? He claims never to have received any of the paper work. And why buy a tank you have doubts about?
 
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For all of the Expert tank builders in this thread 1/2" glass is acceptable for this build.

(It will not let me edit my post)
 
Reefmonkey8843 said:
1. I'm not associated with any tank builder or company. 2. I own my own Landscape business, but have built a few stands (with help) and understand how tanks structure works. In his pictures look closely at the wood around the tank. Does that wood look anything remotely like the stand in the pictures. It's rough cut and unpainted/finished. I just am curious about the facts. He hasn't presented all of the evidence yet. We only see pictures of the tank. As for the warranty, I agree that you shouldn't have to buy extra crap to get the manufactures warranty. As long as you can prove your stand in the case supersedes the minimal standard. So may be my first post but not my first rodeo. Being in landscape I've had my fair share of folks accuse me of messing things up. Sometimes it's my fault and I fix it. But usually it's the homeowner. And again, was there rock there? Usually cracks start on the edge not the center of the glass. But hey stranger things have happened. And why hasn't he showed pictures of the stand? Also, the LFS should be going to his place to check it out. That's who he bought from. As for glass size and what not I couldn't say. But I'm sure that's not the first tank to be built that way and I haven't heard of others just springing a leak.
Click to expand...

You do landscape, yet fail to see the two stands are the same, through different stages of the process? And he HAS shown the stand. You saw it and concluded they aren't the same. What are you talking about? LOL :D

And I sit and reread the sentence about your clients accusing "you" of messing up, and most of the time it's "them"... are you sure you're seeing what they're seeing? :uhoh3:
 
So everyone knows I know then guys at Planet Aquariums. They have been building tanks for longer then most of you have been in the hobby. They are also the same people that build your Oceanic Aquariums 20 years ago. I think it is just terrible how you can come on a forum like this and slander a company because you did not get your way. You give only the facts that make you look like a hero and them other person look like the DEVIL.

Also here is a picture of what the warranty says on every tank that leaves Planet Aquariums. You can walk in to any store that has a Planet Aquarium and read this.

The tank is OUT OF WARRANTY.

 
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