Albert,
I've done plenty of business with you in the past, and things have always been satisfactory.
However, I recently helped a friend put together a large Nano aquarium and I told him to go with aquacave. Now I'm wondering if we should have gone with someone else.
The order didn't get shipped till 5 days after it was placed, and then the Nano tank showed up, and the stand didn't....even though your people had told us it was on the way. Now it looks like we won't get all the things we ordered for another 5 days, making it over 2 weeks to receive our order.....when we had originally been told it would only take 3-5 business days to ship. We would really apprciate it if you would make things right, and fix the delays.
I own and operate a local forum for people living in my area. I help a lot of people purchase supplies. Aquacave's always been a place I felt I could send people. But after this experience, and the others I am reading, I think we'll probably be done unless I see things improve.
Jeremy
I've done plenty of business with you in the past, and things have always been satisfactory.
However, I recently helped a friend put together a large Nano aquarium and I told him to go with aquacave. Now I'm wondering if we should have gone with someone else.
The order didn't get shipped till 5 days after it was placed, and then the Nano tank showed up, and the stand didn't....even though your people had told us it was on the way. Now it looks like we won't get all the things we ordered for another 5 days, making it over 2 weeks to receive our order.....when we had originally been told it would only take 3-5 business days to ship. We would really apprciate it if you would make things right, and fix the delays.
I own and operate a local forum for people living in my area. I help a lot of people purchase supplies. Aquacave's always been a place I felt I could send people. But after this experience, and the others I am reading, I think we'll probably be done unless I see things improve.
Jeremy
