6025 help

[rkaires]

Hi Rodger, I purchased my first two 6025 Nano streams when the first became available. They have worked flawlessly till last Sunday one started making a loud rattling noise. I removed it to see if it just needed cleaning. Upon further inspection I noticed the shaft became lose and can be pulled out from the motor housing with no effort. Please let me know where I could send it for repair. I think you guys have a great product and can’t wait to get 4 6055’s for my new tank in the works. Thanks.

 

[rvitko]

Thanks!

Our address is:

Tunze USA
305 Victor St
Austin TX 78753

Just include a note with your return address.

 

[rkaires]

Thank you Roger.

 

[rkaires]

Just recieved my replacement pump yesterday and it works great. Thanks Roger. Let the boys in Germany know to step it up on the 6055 production.