6025 shaft dislodged

[thorsky]

Hi Roger,
I have a 6025 that's about 1.5 years old with a dislodged shaft. I think it was running for a while that way but now it's so loose in the motor unit that it flops around and makes quite a racket. In the interest of full disclosure, I did mod the shroud of the pump to increase flow. Can I still get service on the pump? I don't mind paying. If I send it in, should I just send the motor, shaft and impeller or should I send the whole unit?

Thanks!

 

[rvitko]

Send in the complete pump, many new parts won't fit with older parts due to numerous small changes to the design.

Tunze USA
305 Victor St
Austin TX 78753

Include a phone number and return address in the box.

 

[thorsky]

Thanks Roger! I will get it out ASAP.

 

[thorsky]

Just wanted to say thanks Roger! Superb service as always. New pump arrived a few days ago and is working perfectly.