In Oct 2010 a new disk was introduced, my best guess would be one pump has the old disk 6025.740 (still used in the non controllable pumps) and the quiet pump has 6055.740. It may also be the drive unit has worn enough to slip or one pump has some obstruction inside, particularly calcium or sediment on the shaft the drive unit spins on. In all likelihood if you clean it and change the drive unit and disk, the noise issue will be solved.