6055 that isn't running

[iaJim]

One of the 6055's in my tank isn't running. It acts a bit like it does when I hit the feed button. It tries to start with a little jump, but doesn't go. I switched it to a different power supply with the same result. I had it out about a week ago and cleaned it because it wasn't running. It started up when I put it back in the tank and seemed to be working fine. Now it's not running again. Any suggestions?

What's the life expectancy for these pumps?

 

[shawnz28]

Was there any damage to the impeller that you saw? Was the shaft still firmly seated in the well?

 

[iaJim]

All four of my pumps looked just the same. One of them has been making a noise however. I don' t know if it is this one or not. The noise is sort of a buzz that varies in loudness with the speed of the pump. I just turned down the controller to an intensity that was quiet.

 

[shawnz28]

If physically it looks ok and the shaft is not loose or falling out I would have to defualt to Roger when he comes back on for more info. Could possibly be a failing motor.

 

[rvitko]

As far as life expectancy, on all our products the engineering goal is a life of at least 5 years. The 6055 has only been out for 3.5 years and it has been the most reliable controllable pump we have ever had from my experience. I would send it in-

Tunze USA
305 Victor St
Austin, TX 78753

 

[rvitko]

As far as life expectancy, on all our products the engineering goal is a life of at least 5 years. The 6055 has only been out for 3.5 years and it has been the most reliable controllable pump we have ever had from my experience. I would send it in-

Tunze USA
305 Victor St
Austin, TX 78753

 

[iaJim]

Hi Roger,

What kind of turn around is there on pumps that are sent in? I'm going to be gone for a while, and I will leave in two weeks. If I get it out today, will I get it back in time to reinstall it?

 

[rvitko]

We generally turnaround a repair in 24hrs and ship back by UPS ground. However, we are closed this week to do inventory, I am doing a few repairs a day out of boredom, because believe it or not I have more fun fixing things than I do counting and shuffling papers. I think at this point we are about 72hrs out on repairs. I think it is more than 50% chance you will get it back in time.

 

[iaJim]

I sent it out today. I'll keep my fingers crossed. Thanks so much for the great service.