6101 not restarting

[bluetang_2000]

I have this used 6101 but it wouldn't start now, even after I soak it in vinegar. any suggestion in troubleshooting it? Thanks

Ron

 

[shawnz28]

did you remove the impeller and the bearing behind it as seen in this thread when you soaked it? Is this something that was running then stopped?

 

[bluetang_2000]

I didn't remove the impeller and the bearing, will check tomorrow. But it was working fine for more than 2 months.

 

[shawnz28]

Give removing the impeller and bearing a try. If there is calcium deposits on either it can cause resistance/drag and will seize the pump when it senses it. The 6101 does not have the audiable alarm as mentioned in that thread title but instead just stops

 

[rvitko]

If this does not solve it let me know.

 

[bluetang_2000]

took apart the pump today, but didn't see any calcium deposit. still doesnt turn on, any suggestion?

 

[rvitko]

Send it in, it has an electrical problem and will be replaced under warranty-

Tunze USA
305 Victor St
Austin, TX 78753

 

[bluetang_2000]

Thanks Roger. I'll pack it up and send it in. Do I need to have a receipt for this pump?

 

[rvitko]

If you do that is great, but if not I can work from the production date, the 6101 came out in July 2007, so very few are not under warranty.

 

[bluetang_2000]

I don't have a receipt for this because I bought it used here at reefcentral. Can I still send it in?

 

[rvitko]

Yes.

 

[bluetang_2000]

Thanks so much. Really appreciate the quick and excellent customer service.