6255 Failure - Which Parts to Send

[o2manyfish]

Hi Roger,

My 6255 has failed. The power supply doesn't want to light up.

Do I need to send back the entire pump system, or just the power supply?

Dave B

 

[Craig Borowski]

Hi Dave,

Do you have another 6255 that you could try the power supply from to confirm that it's the problem?

 

[o2manyfish]

Craig,

I only have the 1 6255. All my other Tunzes are old 6200.

The light on the power brick doesn't come on.

Dave B

 

[Craig Borowski]

Ok then please send in just the power supply and we'll take a look.