A couple of questions re: 6000 series

[ErikS]

I currently have two 6000's, one of which has failed (won't start). I haven't had the time to do all the req'd testing (using the working pumps individual components).......but some quick & dirty testing tells me that it's likely to be the control box (whatever you call that metal box).

Do I send in the entire setup? Pump, box, transformer, etc?

Thanks

EDIT - changed because I just realized that it's a two year warranty....DUH - it's still covered.

2nd EDIT - The pump was recently cleaned & it never alarmed (it has in the past but not this time)

 

[rvitko]

Send the entire unit, it would be warranty as long as the cause is not water damage to the driver and it is less than 2 years old

Tunze USA
305 Victor St
Austin TX 78753

 

[ErikS]

As always thanks!

Okay, I'm clueless - the driver is the electronics box, right?

EDIT - nevermind, I actually read the manual (yeah, go figure)

 

[ErikS]

A bit of an update -

I tested the pump/driver with another transformer = no go. Not certain if this means anything but the 7095 didn't even light up when the bad/pump driver was plugged in?

Took the pump apart & re-checked everything - it's looks fine, brakes function as designed. Pump wants to start but just doesn't.

Removed the cover on the driver - saw no evidence of any water or other debris, replaced cover.

Will send the unit in today.

Thanks again.