a little dissapointed

bunkerboy

New member
Got my nano polyp pack and mushroom nano pack yesteday. I love the polyp pack, lots of colorful zoas, but am dissapointed with the mushrooms.... Only three of them were of any size, and the rest did not do well in transit... i would not purchase them again. Bunker
 
Bunkerboy,

Thank you for bringing this matter to our attention. We are sorry to hear that some of your mushroom corals were not in satisfactory shape when you received them. We would he happy to look into this for you if you would please PM us with your order information.

Mike S.
LiveAquaria
Drs. Foster and Smith
 
I also received my Polyp and Mushroom packs and I was very happy with the Polyp. AWESOME assortment of colors in my tank now. PLEASED with that but somewhat dissapointed by the mushrooms. I have never bought mushrooms so IWas wondering if they will grow bigger?
 
<a href=showthread.php?s=&postid=9556366#post9556366 target=_blank>Originally posted</a> by chicago_animal
I also received my Polyp and Mushroom packs and I was very happy with the Polyp. AWESOME assortment of colors in my tank now. PLEASED with that but somewhat dissapointed by the mushrooms. I have never bought mushrooms so IWas wondering if they will grow bigger?


yep, they usually grow as big as a baseball or a little smaller, depending on which kind you have, Also they spread like wildfire in a well established tank, they spread by laceration or fission which means if u have rocks sitting next to your mushroom rock they will creep over to your other rocks and you will have more mushrooms, hope this helps u out
 
chicago_animal and Mildot,

Thank you for your posts and continued business. With proper water parameters and lighting all of the corals in the Nano Mushroom and Polyp packs will grow and spread throughout your aquarium.

If you are unsatisfied with your order please contact us with your account information. You may either phone us at 1-800-334-3699 or PM and we would be happy to correct the situation for you. Your satisfaction is our goal!

Thank you,

Michelle H
Drs. Foster and Smith
LiveAquaria
 
hiya Michelle
i received an order from you folks the other day, I had 2 Divers Den corals and 2 from Live Aquaria, I had a small problem with the one coral , so i called and talked to one of your Customer service people who cleard it up ASAP for me, She was very very nice, and i also discussed a few things with her on the phone, It was my first time doing business with LA and im very impressed, I certainly will be doing more business with you in the future,
 
Mildot,

We appreciate you taking the time to post your good experiences and for placing your first order with us. It’s nice to hear you plan on being a returning customer. We hope you enjoy the new additions to your tank and we encourage you to contact us at any time, by e-mail, PM, or at 1-800-562-7169 with any other questions you may have, as we are always happy to help.

Kris W.
LiveAquaria Supervisor
Drs. Foster and Smith
 
Just a note of thanks to liveaquaria for clearing up my issue with the mushrooms that did not do well in transit... it is great that your customer support is willing to make things right... it keeps the confidence high with the consumer.... for anyone who is thinking of purchasing anything through liveaquaria, i can fully endorse them! Bunkerboy
 
Bunkerboy,

We are happy to hear you are satisfied with the resolution we offered with the mushrooms you purchased. Please contact us if we can be of any further assistance.

Melissa K.
LiveAquaria Supervisor
Drs. Foster and Smith
 
DFS/LA1

What region are the Polyp, Zoos and Mushroom packs from; I'am starting a Carribbean reef tank. I don't like mixing species from different oceans.
 
DiazE,

Thank you for your interest in our Mushroom and Polyp packs. At this time all of our specimens in the packs are from the Pacific and Indian Oceans. The only mushroom LiveAquaria offers from the Caribbean is the Ricordea Blue\Green Mushroom. There is chance you may receive one of these Ricordeas in the 7 mushrooms sent in the pack, however you may also wish to order this separately.

You may be interested in our eTropicals website. eTropicals will help you recreate an entire regional biotope in your reef tank! eTropicals.com is your online source for the widest selection of Caribbean marine life.



Jessica H.
LiveAquaria\eTropicals
Drs. Foster & Smith
 
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