Yeah, bought my wife a Scion TC. That thing is great. The only problem is that we bought it at Love Lexus. They made the buying experience as painful as possible.
From the start they tried convincing my wife to buy a color that we didn't want. They tried to convince her to buy silver for two hours. The only problem was we didn't want silver. The guy kept telling her how much everyone liked it. I finally had to look at him and just tell him that I was glad that everyone else liked it, unfortunately the guy paying for it didn't. At that point I wasn't exactly polite about it.
Then they finally told us they could get the color that we wanted but it may take a while so they may not be able to give us as much for our trade, it may depreciate before the new car came in.
Next we told them we wanted the spoiler on it. They didn't get it in when the car originally came in so we had to take the car back to them to have it installed. They told us to have the car in at 7:00 (or 8:00) am and they would have a car for us to drive. My wife took the car in and no one there knew what she was there for. Not only that there was no loaner car there. She had to wait around for over an hour for someone to drive her to work (late).
They bought some generic knock off spoiler and put it on the car. It waved at you when you looked at it, very poor quality. When they had the car putting the spoiler on they took it to an automatic car wash. That put scratches all over the car, made it look like crap! We questioned them about it and they denied it.
After a few more calls someone finally mentioned the car wash and said they would have it buffed out. They took it to a body shop in St. Albans. The body shop actually made it look worse!
Once we got the car back we kept looking at the spoiler, it really made the car look bad. Finally someone there gave in and said they would have a new one ordered. Looks that Sell ordered the new spoiler for us. When Love Lexus called us and told us the new spoiler was in we asked them how it looked. He said he had looked at it and it looked perfect. We called Looks that Sell and asked them, he said he hadn't opened the box yet and for us to hold on. He went and looked at it and said they shipped him the wrong spoiler. Another lie by Love Lexus!
A week later the correct spoiler came in, Looks that Sells installed it and it looks great. However, we still have all the scratches and swirl marks. We ended up taking it to another body shop and having them buff it out. They ended up having to buff it out on two seperate occasions. They couldn't believe how bad the paint had been messed up. Love Lexus didn't offer to reimburse us for having the car buffed out. All they said is that "they went out of their way to make us happy". Believe that if you want.
Anyway, long story short. We love the car, we hate Love Lexus.
