Any of you SPS guru have Orphek Atlantik V4
- Thread starter MSHUR
- Start date
gdemos
New member
I gotta be brutally honest here
The lights have a nice look in the tank and corals do well
HOWEVER; if you are like me and struggle with internet, technology etc and expect to pick up the phone and get support on your stuff....then stay away from these lights
At best you will get emails only from hong king. There is no phone support and you will get email responses but it is a battle to get real help
Second, the gateway and app is at best occasionally functional.
My AI Hydra are plug and play and you can call folks in Iowa to help you
The orphek is plug and pray
I have witnessed my orpheks change color and turn off on their own with no explanation
The app is tedious and less than optimal.
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The lights have a nice look in the tank and corals do well
HOWEVER; if you are like me and struggle with internet, technology etc and expect to pick up the phone and get support on your stuff....then stay away from these lights
At best you will get emails only from hong king. There is no phone support and you will get email responses but it is a battle to get real help
Second, the gateway and app is at best occasionally functional.
My AI Hydra are plug and play and you can call folks in Iowa to help you
The orphek is plug and pray
I have witnessed my orpheks change color and turn off on their own with no explanation
The app is tedious and less than optimal.
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reefmutt
Active member
Food for thought... thanks!
I adore my AI Primes for their ease of use.. and I am like you so I would not go for the orpheks until they have perfected the interfece
Wally.B
Active member
I'll agree. I brought one home for a trial. It's a solid beautiful looking Fixture.
But the gateway wasn't working, so it sat there pulsing (blinding) endlessly on my desk (I got spots in my eyes trying to get it to work).
Too bad since I wanted to see the lights working over my tank.
Support was also weird, was told to talk to sales, but sales really wasn't technical enough.
But that failure on reliability, and the limited badly written app turned me off so much I didn't take a 2nd unit that was offered to trial.
Hope they put in the time an effort to fix Reliability and Control, since I'd consider the light again.
Again, if they integrated with Apex control, which would bring all your schedules and setting into one place. That would work for me.
But would have to be 100% reliable.
gdemos
New member
I spent the past several hours in back and forth emails with HongKong with no result. Emailing me files I cannot open that i am supposed to add to flash drive and then to the gateway. This is to make the gateway "œwireless". No such luck.
BRS carries their stuff (often out of stock) so buy from them if you do as you're far more likely to get brs to wrangle tech support
I bought direct from orphek and got lights 3 months later - small batch production for sure.
Now running these lights for several months (2 v4 compacts plus two gmann razors total of 4 54w 48" t5s). Fixtures are 14" above waterline on 48X24x24 120g acro tank. Honestly a good amount of shading and a 3rd orphek would not be overkill.
Heres quick pic taken now
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Wally.B
Active member
Colors look great. Wish I could have seen it running over my tank.
I really wondered what the Color Blending would look like.
The little it turned on (pulsing), I could see multi color spots on ceiling, and that concerned me.
Maybe all Point LED's have that effect.
But the lenses on the Orphek Impressed me (I so thought blending would be better than other choices), since Not really Puck Lights, but a Full panel of LEDS with Lenses to help blend.
I've had mine over my tank for 3 weeks now and colors are great with no disco ball effect at all.
As for the app and gateway I never got the new app to work but the old one worked like a charm it connected right up with my gateway and light and has been a breeze to use (knocking on wood as I type this) I do have an iPhone so I don't know if android is different. The gateway/app/light have also not lost connection over the three weeks it's ran so that is already better than my reeflink which I have to restart once or twice a week
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As for the app and gateway I never got the new app to work but the old one worked like a charm it connected right up with my gateway and light and has been a breeze to use (knocking on wood as I type this) I do have an iPhone so I don't know if android is different. The gateway/app/light have also not lost connection over the three weeks it's ran so that is already better than my reeflink which I have to restart once or twice a week
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They cocked my lights up by fitting the wrong wifi module in one unit so one wouldn't connect. I messaged them through FB and got a response within minutes on a Sunday....they talked me through the situations and found the problem, they shipped me a new module and apologised profusely....to be honest I have had some problems with a few well known manufactures in the Aquarium industry. The customer service I received from Orphek has been some of the best I have received from any Aquarium Manufacturer. I wouldn't worry about customer service if you can read and send emails happy days (no belittling intended).
I agree the app is ok Iv had my ups and downs with it , the lights are working great so far zero issues and everything is looking great so far. Yes the apex compatibility would be awesome to see in an update
You can email this guy directly emails back fast works for orphek
james@orphek.com
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The Atlantic v4 normal size is rated for up to 48 inches wide should be ok but depends what your going for why I ended up with two compact v4 lights
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BeanMachine
Active member
Steve, Tony in Irvine is running these. I'm sure he'd let you take a look.
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ycnibrc
STAG HORN DOMINATE REEF
If you like heavy blue then radion but if you like smooth uniform like t5 with contrast then orphek. Since the panel is big with a lot of led it blend the color very smoothly. The app is not good but not bad u set it once and it will stay in the light memory so even u unplug the gateway light still work.
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travisstewart
New member
If you like heavy blue then radion but if you like smooth uniform like t5 with contrast then orphek. Since the panel is big with a lot of led it blend the color very smoothly. The app is not good but not bad u set it once and it will stay in the light memory so even u unplug the gateway light still work.
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This is beautiful. Orphek on this beauty?
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ycnibrc
STAG HORN DOMINATE REEF
travisstewart
New member
Is this just one fixture? It looks amazing...I would love to have one over my 48x18x21
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