anyone know if the new U brackets were shipped yet?

[liquidlunch]

(I didn't want to nag Roger) :smokin:

 

[rvitko]

Yes, we shipped every request we had from Sept 17- Oct 15 between Friday and Tuesday and are now up to date.

 

[Casino]

Was I on that list Roger?

 

[rvitko]

I'm pretty sure but I would need your name to double check.

 

[neyugn0w01]

I got to admit this is the best customer service ever. Thanks again Roger. I hope I recieve mine soon.

 

[MJAnderson]

Possible to add me to that list or can I buy two at Salty Critter? I have 4 nanos and have broken 3 of the brackets so far. I know the 4th is just a matter of time.

 

[Big_D]

Got mine in today... Thanks Roger!

:thumbsup: :thumbsup:



Big D

 

[notenoughtanks]

Got mine too, thanks Roger!:wavehand:

 

[Casino]

<a href=showthread.php?s=&postid=10994916#post10994916 target=_blank>Originally posted</a> by rvitko
I'm pretty sure but I would need your name to double check.

No need to Roger...Mine came in today also. Thank you again for your great customer service.

 

[rvitko]

MJAnderson, shoot me a pm with your name and address. We did send some to Shawn and Dan earlier this week but they may not have enough.

Thanks! What do you guys think. I know the difference is subtle the tabs are thicker and the plastic is much more "springy" for lack of a better description. They really lock into the magnet holder now.

 

[neyugn0w01]

I got mine today. Thanks again Roger.

 

[masterswimmer]

Roger, I got mine today too. Exceptional customer service. Thank you.

I think (preliminarily of course) that the new brackets look much sturdier.

Thanks again for your prompt attention to this.

Russ

 

[Joe LoPresti]

Okay,
I'm about to ask a dumb question here, but Roger did you folks create a new U bracket for the 6025?? You replaced my broken one a few weeks back and it works fine, but I do have another one that is older (purchased 6 months ago).

 

[trmiv]

Got mine yesterday, thanks! The material definitely feels less fragile than the original brackets. It has some flex it in so it doesn't feel on the edge of snapping like the old one did.

 

[rvitko]

Joe,

Last week we got in a redesigned clamp.

 

[jstlsn]

Got mine today. Thanks Roger!

Brad

 

[Casino]

<a href=showthread.php?s=&postid=11003785#post11003785 target=_blank>Originally posted</a> by rvitko
What do you guys think. I know the difference is subtle the tabs are thicker and the plastic is much more "springy" for lack of a better description. They really lock into the magnet holder now.

Yes! They do feel stronger but at the same time the pump feels to fit better and more flexed. The tabs feel stronger as when I put the bracket in the magnet they needed to be wiggled in and they only bended so slightly and didnt need any further playing around with. This is a great improvement in design and materials.

 

[TheVillageIdiot]

<a href=showthread.php?s=&postid=10991575#post10991575 target=_blank>Originally posted</a> by rvitko
Yes, we shipped every request we had from Sept 17- Oct 15 between Friday and Tuesday and are now up to date.

got mine just the other day, thanks roger!

 

[dazed]

Got my 2 today; thanks Roger..

 

[Malifluous]

Thanks for the replacements Roger!!