When the natives start getting restless...It helps for the village leader to say a few words to calm the crowd. It wouldn't take much to appease people. Lets face it, most Reefers are obsessive compulsive techno geeks. Being anxious for new technology is normal. It's not so much about the fish, as it is the equipment and engineering of the whole thing. Give the people some updates or prepare for disgruntled customers. I think it was bad timing to "Put" this out there to the public when it wasn't ready or Nearly ready for release, and then not come forward with updates on the status. It would be easy as "...Ran into a production snag, tentative release of 15 August....now go away". Simple! If it come out earlier...BONUS.
My Wavy Seas seemed like a great deal, until the guy stopped communicating and supposedly went bankrupt. Great product...Poor customer service.
Although I will give 5 stars for previous service with my ACjr. Very responsive and pleasant to deal with. So why so absent with the APEX info? It's not to much to ask.
