Aquanotes supposed to update ACIII email alert data?

[ZippyBoy]

Curt,

I've finally figured out how to get the email alerts working via the Aquanotes (latest update to full version). I, however, don't seem to be able to get the same functionality working on the AC III. Here are the settings I am using in the software:

SMTP Server: outgoing.verizon.net
Sender Email Address:my verizon email address
Recipient Email Address: I've tried my Hotmail, Verizon and Vtext addresses
Re Email Delay: 60

Authentication
Type: Login (I've also tried POP but that doesn't seem to work)
Username: my verizon email address
Password: my verizon email password
POP Server: incoming.verizon.net

Question:
1. Is the Aquanotes software supposed to update the AC III with these emails settings automatically?

2. I programmed the same settings into the AC III and I can't get the test to work correctly. What should I be looking at to diagnose the problem?

 

[Giovanni]

I think that ANs and not the ACIII generates the email. Someone corect me if I am wrong.

 

[clp]

AquaNotes does not update the email settings in the AC3 or AC3PRO. You need to do that through the buttons on the controller.
Either AquaNotes or AC3 controllers can generate email alarms.
You can use this procedure to debug email on the AC3:

Telnet into the AquaController:
In the start -> run box of your PC type ââ"šÂ¬Ã‹Å“telnet 192.168.1.50ââ"šÂ¬Ã¢"žÂ¢ or whatever the IP address of your AquaController is.
Login to the AquaController.


At the AquaController prompt type:
cons
1 maild
mail

If you donââ"šÂ¬Ã¢"žÂ¢t understand the debug messages please send the log to support@neptunesys.com.

Curt

 

[ZippyBoy]

Alrighty, I figured out the problem (was using email address@verizon.com and it should have been email address @verizon.net). Whoops.

P.S. FYI for those interested in logging into your units who are also running Aquanotes.......I discovered that I had to exit the Aquanotes program BEFORE using telnet to get into the unit.

BTW, as you are thinking of additinal functionality in the AC / Aquanotes duo, I'd like the ability to program the email settings via the software.

Thanks for the help Curt.

Keith

 

[DwightKeenan]

Curt,

I set everything up via the display, did your three lines of telnet commands and the only thing that I get from my log is:

SMTP : smtp.comcast.net unkn host

That is the correct SMTP server, but I don't seem to be able to see anything else, plus I don't know where the "unkn host" is coming from.

Can you help?

 

[clp]

The DNS server is not correct. From a command shell on your PC type 'ipconfig /all' and you get IP address of your DNS server.

Curt

 

[DwightKeenan]

That solved it!

Thanks

 

[DwightKeenan]

Curt,

Another question came to mind when I sent my self the test e-mail from the controller.

Is there a way to get the controller to send an e-mail once a day with staus updates on temperature, pH, etc..?

Also, I set the program to do an e-mail alert with the power goes out, but when I unplug the controller, simulating a power outage, it doesn't send an e-mail.

The ACIII manual doesn't go into detail about this, so I don't know if I have it setup correctly.

I am going to be heading out of town soon and having this functionality will be nice.

Thanks

 

[Giovanni]

To get the ACIII to send an email once a day. Set that ALM as ON at the time of day you want the email. On the next line, set the ALM as off for 5 minutes later. It should send an email when ALM = ON. Put this after all other ALM timer statements.


If Time > 00:05 Then ALM ON
If Time > 00:10 Then ALM OFF

 

[DwightKeenan]

Giovanni,

Do I need to do something with the actual settings on the unit for this to work? I know there is a option on the controller called EMAIL ALM --> should that be set to the variable name for my alarm?

Also, what if I don't have an alarm module, can I setup a fake variable just so the controller can send the message?

 

[Giovanni]

Yes, it needs to be set to the Alarm timer name. I use the default "ALM" in this example. The ACIII will send an email when that timer is in the ON state. I just thought of a problem though. The ALM will be turned off if a real alarm state is reached. Try it like this:

If Time > 00:00 Then ALM OFF
If Time > 00:05 Then ALM ON
If Time > 00:10 Then ALM OFF

If Temp > 78.7 Then ALM ON
If Temp < 75.5 Then ALM ON
If pH > 08.55 Then ALM ON
If pH < 08.00 Then ALM ON
If ORP > 425 Then ALM ON
If Power Fail Then ALM ON

 

[Giovanni]

Yep that works great. Just tried it. You can set the thing to email you when ever you want. Curt may have a better way. I bet he will let us know if there is.

 

[DwightKeenan]

Thanks I will try this.

 

[DwightKeenan]

I tried this and it didn't quite work.

First, it never sent the message at the time I specified. However, when the lights turned off at 8:00 pm it started e-mailing me every minute until I shut it off.

I must have done something really wrong and will be looking at it again.

Thanks

 

[DwightKeenan]

Works now! Didn't quite do the setup exactly as I intended.

<a href=showthread.php?s=&postid=7214249#post7214249 target=_blank>Originally posted</a> by DwightKeenan
I tried this and it didn't quite work.

First, it never sent the message at the time I specified. However, when the lights turned off at 8:00 pm it started e-mailing me every minute until I shut it off.

I must have done something really wrong and will be looking at it again.

Thanks