Bad service

[Fishguy13]

Well i orderd a couple stuff about 2 weeks ago a mushroom coral, shaving brushplant and a sponge but the sponge is not here yet i am very diapointed on the shaving brushplant and the packaging when i opened it EVERYTHING was wet and the shaving brush plant was DEAD i will never buy from DFS

Thank you for listeing

 

[dfs/la2]

Fishguy13,

Thank you for your post. We apologize for the problems you have encountered with your order. We would appreciate the opportunity to address your concerns. We have PM you in regards to this situation.

Jessica H.
Drs. Foster & Smith
Live Aquaria

 

[dfs/la2]

Fishguy1,
Thank you for contacting us regarding this issue. We are happy that we were able to resolve this matter for you. You are a valued customer and we look forward to hearing from you in the future.

Sincerely,
Joyce
LiveAquaria.com