Me - Jay Hemdal.
I know it sounds self-serving to mention ones own book, but in this case it could be a good companion to Joyce's book.
JHemdal
p.s. - As I recall, when I was a sysop on Compuserve back in the late 80's or early 90's I responded to a message that was bascially, "my clowns spawned, what do I do?" - I walked the person through the basics, gave my advice, and we kept communicating and pretty soon, I was taking advice from them - and the person ended up writing a book on the subject - it was Joyce!