Bricked Apex lite

[Dazed1]

I currently have a Apex lite base unit, with 1 EB8, and 1 WXM. I have had the Apex + eb8 for the last few weeks.

While attempting to add the WXM, and upgrade the firmware, I some how managed to brick the EB8 + apex base unit. Both the units now have blinking orange lights. I have tried the following:

1. Unplug Base unit and wait (about 1 hour). I don't believe that would be long enough to drain the NVRAM.
2. Try connecting via browser, telnet, or the Apex flash - Not successful. The Apex flash shows that the unit is in boot loader mode, and it randomizes the IP during boot loader, to be of one outside my network (see screen shot attached).
3. Followed instructions in the unofficial guide to try and unplug / plug in while the apex flash utility is running. This proved to not be successful either.

 

[bazineta]

Those three final auto discovery configurations are basically a very confused Apex; delete those. Ensure the Apex is hardwired to the network; don't have it connected over a wireless bridge. Start the firmware update using the Home_apex configuration, and while the update is running, depower and repower the Apex. Typically that'll work.

 

[Dazed1]

Those three final auto discovery configurations are basically a very confused Apex; delete those. Ensure the Apex is hardwired to the network; don't have it connected over a wireless bridge. Start the firmware update using the Home_apex configuration, and while the update is running, depower and repower the Apex. Typically that'll work.

Tried that with the apex_home profile. Need to find a router that I can connect to there. Don't want to remove the time machine to take it there, but might have to.

For those who have had to have neptunes send an updated flash utility, can you share?

 

[Dazed1]

Well, tried that too. Says,
Flash memory erased
Uploading flash
Error sending block 0, operation timed out.

 

[RussM]

The latest Mac updater is on Neptune's web site.

You could pick up a network cable long enough to reach from the Apex to the router, or take the Apex and EB to the router. Bottom line is you need to temporarily eliminate the wireless link between the Apex and the router by any suitable means.

 

[RussM]

And make sure you are NOT using a DynDNS hostname in the Flash Utility. It must be the Apex's actual IP address.

 

[Dazed1]

The latest Mac updater is on Neptune's web site.

You could pick up a network cable long enough to reach from the Apex to the router, or take the Apex and EB to the router. Bottom line us you need to temporarily eliminate the wireless link between the Apex and the router by any suitable means.

Did that. I had a switch sitting around. Configured the mac for the static IP on the same subnet. Hardwired the eb8 + mac. It "finds" the apex using the dummy IP's (random, due to being private ip's). And those are the errors I get when updating via hard wired.

This is the new apexflash 4.12 ? from neptunes. Since my system is barely 3 weeks old, it already had that version.

 

[Dazed1]

And make sure you are NOT using a DynDNS hostname in the Flash Utility. It must be the Apex's actual IP address.

Yup. Did that.

 

[Dazed1]

I wish there was a reset factory defaults button on the unit
Its set to a static IP, and its possible its not pulling that information either.

 

[Dazed1]

Thanks for your suggestion on the hard wire. No idea why it would not work with just a switch, even though it was connecting (via pings) and finding the apex.
Moved the time capsule to this end of the house, connected it, and it finally works. Phew.