Recently I was looking into a new skimmer and did a lot of research on a few models and the XP-2000 SRO was at the top of my list. However, I found mixed reviews on the bubble blaster pumps, from great to poor. Most people seemed to love them, but I also read quite a few reviews about noise or impellers breaking. I also found a local listing on Craigslist of someone selling a XP-2000 SRO less than a year old. However in the listing he mentioned it had a brand new pump, so I called to inquire has to why it had a new pump, I found out it was replaced because it had broke. I will say the 3 year warranty sounded great but if you have to use it all the time I'm not sure it's that fantastic. And while I never saw anything but helpful people when I talked to Coralvue, I also heard people complain about customer service. I definitely can't say I personally saw that. However, I did see enough documentation of pump problems to steer me away from the bubble blaster though, kinda sad because I read so many good reviews too. I'm not sure if it's poor quality from the Chinese company that makes these pumps or what, but I hope they fix the issue. Because from what I've seen when they work there not a bad pump.