Credit Authorization??

[reef3r]

When I checked my email last night I noticed a shipping confirmation for my order, but this morning I noticed a message on my phone about needing credit authorization? I received the order and all looks good apart from one DOA peppermint shrimp, but I'm just wondering if there is still a problem with the credit card.

The order number is A2605748. Thank you.

 

[reef3r]

Hang on, I just checked again... the phone message said order A2605749 which is the nano mushroom pack. I think if you try again it will work. Sorry for confusion.

 

[dfs/la2]

Reef3r,

Thank you for your post. We will reauthorize the original card for your recent order. If you have any additional questions, please feel free to contact us.

Mike S.
LiveAquaria
Drs. Foster and Smith

 

[reef3r]

I just noticed that I got a shipment delay email in my spam folder (unusual) for the order, AND an order shipment comfirmation for 1 day air. So I guess it's been filled and has been shipped one day air?

 

[dfs/la2]

Reef3r,

Thank you for your post and recent order with Live Aquaria. We show that your order number A2605749 has been processed and shipped out today, March 27th for delivery on Friday, March 28th. You may track your package at www.fedex.com using the following tracking number: 942756479784. If you have any further questions or concerns feel free to contact us back.

Michelle L.
Live Aquaria
Drs. Foster and Smith

 

[reef3r]

Thank you.