weluvfish54
New member
are you of age 14 and just learned the bad butt word last week? congrats lil guy..time for bed..
Customer Lost for Life (buyers beware)
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are you of age 14 and just learned the bad butt word last week? congrats lil guy..time for bed..
JBuffetReefer
New member
MS should honor the price. If the item was marked too high and he bought it would he be offered a credit for the difference? Probably not.
I would also question that they were backordered after the pricing mistake.
In this industry, it is hard to find honest stores online or LFS. We've all experienced a LFS selling us or trying to sell us inferior items for more than what they are worth or heard the clerk selling a fish to someone with too small a tank or incompatible tankmates.
I would also question that they were backordered after the pricing mistake.
In this industry, it is hard to find honest stores online or LFS. We've all experienced a LFS selling us or trying to sell us inferior items for more than what they are worth or heard the clerk selling a fish to someone with too small a tank or incompatible tankmates.
StupidsReef
Premium Member
I have a 6 year old son who is currently trying to learn how to ride a bike. I took off his training wheels, but then he refused to try to ride the bike, I asked him why?? His response was this:
"I don't want to have an accident"
Again I asked him why??
He said this:
"If I fall over it will hurt, I don't want to get hurt Daddy"
So I placed the training wheels back on the bike, But I did not tighten them up. He jump on it and started to take off, but the bike leaned over. He jumped back off and gave me a funny look.
I said "ride your bike" He said "Their's something wrong with it".
So I tighten the training wheels up, But before he got on the bike this time, he checked them. He push the bike one way then the other way, then he carefully sat on it to see if they'd move. A lesson well learnt buy him. He still checks the bike each time before riding it and I ask him Why?? He says this:
"I want to make sure I don't have an accident, cause I don't want to get hurt".
We all make mistakes, were HUMANS, it's part of our nature. It's what actions we take after each mishap that defines who we are, and what we will become. I was taught to own up to your mistakes, and to treat other as you wish to be treated.
I no longer own my business, as I sold my half. That was a mistake, as today my X-partner is by far better off than I. Yet I have no issue's with admitting it. Our customers were giants, mostly corporations that, if you made a mistake, were swift and harsh no matter how much you tried to please them, they want it done right on the first time. If you mess it up they have no problem with saying " Your Fired" or " We'll replace you if you mess up again". Why?? Because they can, because they understand that someone else want's there business just as bad as you do. Yet when they would make a mistake, they expected us to understand?? Or would just flat out refuse to own up to it period, because your replaceable.
You can take this post and twist it to say what you want and you will and that's ok. But the bottom line is this, If I have to obey every silly law rather state or government, then so should you, & everyone else. No matter how much "money" you have. It's a touchy issue here, But rather than both parties becoming defensive they could have both tried to come to an agreement. Understanding each other instead of blaming each other. Money is what this is about, No doubt. But to just give $10.00 and say to bad hope your happy?? Yes they are huge, and they made a huge mistake. Does that mean they don't have to take a huge amount of time, to become personal and ask what they can do to honor their mistake?? At least make a REAL effort to satisfy a customer, rather than just say "here this is it take it or leave it, we made a mistake but don't have the time to deal with you".
I think MD made two mistakes, the first, and then a representative who clearly had no right to blame a customer, that's just bad business.
This is JMHO.
Stu.
"I don't want to have an accident"
Again I asked him why??
He said this:
"If I fall over it will hurt, I don't want to get hurt Daddy"
So I placed the training wheels back on the bike, But I did not tighten them up. He jump on it and started to take off, but the bike leaned over. He jumped back off and gave me a funny look.
I said "ride your bike" He said "Their's something wrong with it".
So I tighten the training wheels up, But before he got on the bike this time, he checked them. He push the bike one way then the other way, then he carefully sat on it to see if they'd move. A lesson well learnt buy him. He still checks the bike each time before riding it and I ask him Why?? He says this:
"I want to make sure I don't have an accident, cause I don't want to get hurt".
We all make mistakes, were HUMANS, it's part of our nature. It's what actions we take after each mishap that defines who we are, and what we will become. I was taught to own up to your mistakes, and to treat other as you wish to be treated.
I no longer own my business, as I sold my half. That was a mistake, as today my X-partner is by far better off than I. Yet I have no issue's with admitting it. Our customers were giants, mostly corporations that, if you made a mistake, were swift and harsh no matter how much you tried to please them, they want it done right on the first time. If you mess it up they have no problem with saying " Your Fired" or " We'll replace you if you mess up again". Why?? Because they can, because they understand that someone else want's there business just as bad as you do. Yet when they would make a mistake, they expected us to understand?? Or would just flat out refuse to own up to it period, because your replaceable.
You can take this post and twist it to say what you want and you will and that's ok. But the bottom line is this, If I have to obey every silly law rather state or government, then so should you, & everyone else. No matter how much "money" you have. It's a touchy issue here, But rather than both parties becoming defensive they could have both tried to come to an agreement. Understanding each other instead of blaming each other. Money is what this is about, No doubt. But to just give $10.00 and say to bad hope your happy?? Yes they are huge, and they made a huge mistake. Does that mean they don't have to take a huge amount of time, to become personal and ask what they can do to honor their mistake?? At least make a REAL effort to satisfy a customer, rather than just say "here this is it take it or leave it, we made a mistake but don't have the time to deal with you".
I think MD made two mistakes, the first, and then a representative who clearly had no right to blame a customer, that's just bad business.
This is JMHO.
Stu.
fwiw, these things get posted hourly on slickdeals.net. people knowing full well that 60" plasma isnt really 8$. then they get an email about the mistake and order is cancels. boohoo you didnt get your free lunch, take your business elsewhere, go get your 1500$ light at the many other dealers that Im sure sell it for 200$ and dont complain... oh right, you cant do that, because no one would sell it for that price.
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