Customer Service A+

[wolf pup]

So, I was going over my credit card statement trying to figure out how big a piece of jewelry I had to buy my wife to make up for this month's reefing purchases and I noticed an errant charge from Marine Depot. I called customer service and I believe it was Jason who hunted the problem down, called me back 2x to keep me updated on the status, and generally took care of the whole situation with no fuss, accusations, or other silliness. Mistakes do happen but its nice when a vendor owns up and fixes the problem fast and efficiently. Nicely done Marine Depot.

 

[MarineDepot]

Hi,

Thanks for your compliments. We always do our best to provide our customers with the best service possible, It is great to hear that Jason was able to address the issue and correct our mistake for you.

We look forward to doing continued business with you in the future. Please do not hesitate to contact us if you have any questions.

Best Regards,

Walter
Marine Depot Customer Service

 

[herozero]

+1 to what wolf pup said. george (i think) was very thorough with my order and following CS. very helpful, lots of my paycheck has been heading down to garden grove lately for good reason!