Customer Service

[BAJA272]

Roger:

I just received the replacement transformer for one of my 6100's that melted down. I have to admit I was a little concerned after waiting six weeks for the pumps and controller to arrive and I thought i was in for another long wait.....

But to my amazement the part was here in four business days. I just wanted to pass along my thanks for a very quick fix. By the way.... These pumps are more than worth the wait (and I am a very impatient person).


Thanks again

Jeff M.
FLA/USA

 

[rvitko]

Thanks Jeff.

BTW- Mr Tunze was very embarassed that this happened and apologizes. It is rare but sometimes the person soldering gets the coil too hot when they attach the cord and it makes a weak spot that quickly shorts out.