DFS's Privacy policy

[d4a2n0k]

Hi,

Tonight my wife received a call from Optilife Communications saying they were given my information from a recent purchase (and wouldnt say which company)and wanted to send us a whole bunch of coupons for gas and food. One of those scam deals that they start charging your card in a month if you dont call and cancel. When you try to call them you are greeted with a voicemail and nobody ever calls you back. My wife is too nice to just hang up on these crooks and cant say no.

I tried calling your office but the women who I spoke with couldnt help me.

Being that I made three purchases with this particular credit card recently, one being with your company, I wanted to find out if you sell personal information to third parties and deal with this Optilife Communications?

Thanks

 

[dfs/la2]

D4a2n0k,

Thank you for your question. We never provide telephone numbers or e-mail addresses to a third party. We keep this information on file strictly for the use of contacting you if there is a problem with your order. When a customer provides us their name and address to request a catalog or place an order, we may rent this information out on a very occasional basis to carefully screened companies. These companies receive names and addresses only.

At any time our customers can request to be added to our Do Not Rent list, which means we will not send your information to any other companies. You can request to be added to our Do Not Rent list whenever you place an order over the phone.

Chris C.
Technical Support
Drs. Foster and Smith

 

[d4a2n0k]

Thanks Chris. I had a feeling it wasnt DFS but just wanted to be sure.