Disappointing Live Rock

[jrobison]

Hello, I received 3 boxes of the 45lb Fiji Select premium this morning. I was rather disappointed in the amount of rock that was in each box. 4-5 6-8" peices in each box. I put it in a 6' 125 gallon tank to cure and it made 3 small piles in the tank, I was expecting more since it is recommended to have about a pound per gallon. I haven't weighed the rock yet, but I assume it is correct, I guess the rock is just very dense. I have always had great luck ordering from you before but this is the first rock order I have done. I guess it is better to pay a little more locally so you can see what you get.

 

[dfs/la2]

jrobison,

Thank you for contacting us about the Live Aquaria order you just received. We are sorry to hear that you are disappointed with the amount of Fiji Select Premium Live Rock on your order. We would like you to p.m. us or call 1-800-334-3699 with your customer information so that we can take care of this matter for you. Your satisfaction is very important to us.


Barb T
LiveAquaria
Drs Foster and Smith

 

[jrobison]

pm sent

 

[jrobison]

Thanks for the help, I appreciate the wonderful customer service I get with you guys.