Do I need a new ballast?

[kharmaguru]

Sounds like a run around

Agreed. Time to invest in @JCOLE lol.

 

[griss]

They have not charged my card (yet) so, I’ll see if I get a call back. If not, I’ll keep an eye on my card and dispute charges if necessary.

 

[Misled]

Agree with all. That's a runaround.

 

[JCOLE]

Agreed. Time to invest in @JCOLE lol.

Too late on that one. All of my halide equipment sold within a couple of hours.

 

[JCOLE]

They have not charged my card (yet) so, I’ll see if I get a call back. If not, I’ll keep an eye on my card and dispute charges if necessary.

Sorry to hear that! Yeah, sounds like they are trying to pull a fast one.

 

[griss]

Just got an email with an invoice for the bulbs at $23.84 each. I called and spoke to the person that answered. I'm now on hold as she, "Looks into it."

ETA: Here's my vendor experience thread on the resolution.