Don't buy pods here!!!

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billdogg

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Will post in other forums also

DO NOT order from www.precisionaquatech.com !!!

I needed to add some copepods to my happy tank, and also needed to seed a refugium I recently set up for my larger tank. After shopping around online, I came upon this site. Looked great, very reasonable prices, and FREE shipping! Can't go wrong, right???

the site stresses the importance of overnight shipping to ensure live arrival. I could not agree more. Went ahead and placed an order for 5000 pods. Nowhere in the checkout process did it even offer any other option than the "free" shipping. Imagine my dismay when I got a tracking # and UPS indicated it was by GROUND! I immediately emailed the website questioning this. No reply. So I emailed again. And Again. And Again. No reply to 4 emails. So I called. Twice. no return call.

My copepods arrived on the 5th day. In an unrefrigerated, poorly packed box. After following the acclimation procedure to the letter, the most optimistic estimate I could come up with is %90 DOA. In a bottle that was supposed to contain 5000 LIVE Copepods, there were so few I considered naming them.

I would NEVER order anything from this site again. I would strongly recommend that none of you do either!!!


***********END OF RANT**********
 
This probably belongs in Vendor Feedback, but for now, it's here. Their website claims Customer Satisfaction Guaranteed. Have you been able to contact them since? If you paid with a credit card, I'd request a charge back.
 
a-a-a-hem....

:dance: "The sun'll come out tomorrow. Bet your bottom dollar that tomorrow, there'll be sun!
Just thinkin' about tomorrow clears away the cobwebs, and the sorrow, 'til there's none!..." :dance:


:( ummmm... well. That's what my daughter does when I'm in a bad mood. Somehow it just isn't very cute coming from a fat, bearded guy. Oh please don't let my friends find this post...


Seriously, thanks for the heads-up.
 
This is only appropriate in the Vendor Feedback Forum. Since you've already posted it there, I'm closing this.
 
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