I received a 3 headed duncan last January 31st. It was a birthday gift. Mine did the exact same thing for at least 4 months. I may of moved it around 3 or 4 times, always on the sand bed.
Finally settled in a low flow area. Then really started to open up. 7 new heads popped up, and just like that it has 10 heads! Now it doesn't matter what kind of flow its in. Duncan is still in the same spot with high flow.
It will close up time to time, but no more than a day or two.
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Also, check your magnesium levels... I had Duncans that just wouldn't open for a long time.. Turned out my mag was low, which really stops them from opening up.
1200-1400 for most systems is good. I usually aim on the high side as there isn't many cons to slightly high magnesium.
Thanks for the stories of your successes/failures chamjack and usmc121581. I'm surprised your's survived if it didn't open for over a year