TheGrog
Member
After all the problems setting up my Reeflink and getting it to talk with both my Radions and my Vortech pumps, everything working.
Thanks to customer support for the half-dozen calls answered.
Core of problem may have been firmware errors during an update for the Vortech controllers. They sent me two brand new ones and they easy to swap.
Lessons learned (may not apply to everyone):
-AdAware interfered with ESL. I have since uninstalled it and everything works great.
-Internet Explorer is not good for adjusting schedules on ESL. Safari much better
-Have a computer/tablet near the controllers when programming, running up and down stairs or across a house gets old fast
-Patience
-When setting up for first time, turn off ALL firewalls and antivirus. It goes faster and smoother.
Customer service still is good. Just have to catch them during working hours.
My $0.02 worth. Hope it helps someone.
Thanks to customer support for the half-dozen calls answered.
Core of problem may have been firmware errors during an update for the Vortech controllers. They sent me two brand new ones and they easy to swap.
Lessons learned (may not apply to everyone):
-AdAware interfered with ESL. I have since uninstalled it and everything works great.
-Internet Explorer is not good for adjusting schedules on ESL. Safari much better
-Have a computer/tablet near the controllers when programming, running up and down stairs or across a house gets old fast
-Patience
-When setting up for first time, turn off ALL firewalls and antivirus. It goes faster and smoother.
Customer service still is good. Just have to catch them during working hours.
My $0.02 worth. Hope it helps someone.
