davocean
Active member
I bet I probably had the worst experience from the good folks at Reeflo.
The first dart I got was so bad, loud, that when I called to complain the girl said, "I'm sorry sir, but you will have to call back when you are not on a construction site or wherever you are w/ all that machinery that is so loud I can't hear you"
I told her I was home, and that was the sound of my dart!LOL
So they replaced it(TY)
About 3 mo later the seal went bad, had to replace it(and Thankfully Marc Melev posted instructions on how to do it properly and much easier than Reeflo's lame instructions)
Then it gets much better.
My 180g developed a bad seam, had to replace it.
This is when my less than 1 year old dart decided to seize, so I couldn't test my plumbing, and that tank sat in the middle of my living room w/ all my livestock in Brutes, over a week.
Should not have been a big deal, but on sending me a replacement I received not 1, not 2, not 3, but 4 BAD DARTS IN A ROW!!(All came w/ cracked volutes on arrival)
Now here's the clincher, the girl literally told me she was getting really sick of hearing about my problems!
I simply said if you didn't keep sending me bad darts, I wouldn't keep calling, and w/ that she starts screaming at the top of her lungs that I'm yelling at her, and I hear people in the background all upset that I may be yelling at this girl(and I was not even close to yelling or saying what I really felt)
The owner gets on the phone, not happy, and as I start to tell him I didn't yell or even raise my voice to this girl he stops me mid sentence and says, "My time is too valuable to hear your problems, I'm coming to your house to meet you in person"
He tells me be home at 4:00pm and he'll bring a new dart, but wants to talk to me in person, and not in a happy voice.
I leave work early to meet him, wanting to mellow things out, only to find he came 4 hours earlier and left a dart on my porch.(Probably for the best)
This one worked, but in the course of this ordeal I lost a lot of livestock I had many years.
This is the reason I will never own one again, and I may never do a loop again unless I step to a huge tank that calls for one, and it will not be a Reeflo.
The first dart I got was so bad, loud, that when I called to complain the girl said, "I'm sorry sir, but you will have to call back when you are not on a construction site or wherever you are w/ all that machinery that is so loud I can't hear you"
I told her I was home, and that was the sound of my dart!LOL
So they replaced it(TY)
About 3 mo later the seal went bad, had to replace it(and Thankfully Marc Melev posted instructions on how to do it properly and much easier than Reeflo's lame instructions)
Then it gets much better.
My 180g developed a bad seam, had to replace it.
This is when my less than 1 year old dart decided to seize, so I couldn't test my plumbing, and that tank sat in the middle of my living room w/ all my livestock in Brutes, over a week.
Should not have been a big deal, but on sending me a replacement I received not 1, not 2, not 3, but 4 BAD DARTS IN A ROW!!(All came w/ cracked volutes on arrival)
Now here's the clincher, the girl literally told me she was getting really sick of hearing about my problems!
I simply said if you didn't keep sending me bad darts, I wouldn't keep calling, and w/ that she starts screaming at the top of her lungs that I'm yelling at her, and I hear people in the background all upset that I may be yelling at this girl(and I was not even close to yelling or saying what I really felt)
The owner gets on the phone, not happy, and as I start to tell him I didn't yell or even raise my voice to this girl he stops me mid sentence and says, "My time is too valuable to hear your problems, I'm coming to your house to meet you in person"
He tells me be home at 4:00pm and he'll bring a new dart, but wants to talk to me in person, and not in a happy voice.
I leave work early to meet him, wanting to mellow things out, only to find he came 4 hours earlier and left a dart on my porch.(Probably for the best)
This one worked, but in the course of this ordeal I lost a lot of livestock I had many years.
This is the reason I will never own one again, and I may never do a loop again unless I step to a huge tank that calls for one, and it will not be a Reeflo.
