false advertisement??

[moonlightxpress]

i checked your live site and saw that you have a black tang in stock for the sale price that i agreed to pay and the order was processed ..then the next day i got an email saying it is out of stock and ship when you do have it..but i checked your website today and you have one available but at an increased price..whats going on???i dont want to jump to conclusions but i am lead to believe you dont want to sell it to me at the price i ordered it for...not really fair to me..

 

[moonlightxpress]

and its not like a price where you guys have made an honest mistake ...that is pretty much the price of a black tang really...

 

[moonlightxpress]

i apologize to marine depot for jumping the gun when i received the email yesterday..i got an email today saying it was shipped but their system just have not update their shipping status...carry on carry on...no more remorse for buying all my equipment from you guys hehe..thanks

 

[MarineDepot]

moonlightxpress

I am sorry you received an email saying your order was not shipped, when it actually was. I hope you receive your tang in good condition and enjoy it for a long time to come.

Steve
Marine Depot Live Customer Service
714.935.9607 Phone
714.385.0180 Fax
www.MarineDepotLive.com

 

[moonlightxpress]

wow..got my black tang today...very meticulous in your packing..shipped 20 lbs for one fish..started eating while being acclimated..thank you so much...healthy indeed...

 

[MarineDepot]

moonlightxpress

I am gald to hear your black tang is doing well. Thank you for taking the time to post your feed back and experiance with MDL.

Steve
Marine Depot Live Customer Service
714.935.9607 Phone
714.385.0180 Fax
www.MarineDepotLive.com

 

[Saltcity]

I gotta say that MarineDepot.com really knows how to pack things up for shipping!! I recently made two seperate orders and both of them were overkill packed BUT thats a good thing!!

I've bought from other places and you recieve a half open box with whatever parts you ordered shaking around on the inside because they don't fill it full of "popcorn" like Marine Depot.....Just wanted to say thanks for caring you guys!

 

[MarineDepot]

reeforbust

Thank you for the feed back and kind words. We strive to be the best at everything we do. We know the agravation of receiving a damaged shipment, especially if it is something you need now.

Steve
Marine Depot Live Customer Service
www.marinedepotlive.com
714-935-9607 MDL
714-385-0080 MD
714-385-0180 FAX

 

[Saltcity]

Do I smell a free fish since I'm one of your biggest fans?!?!?