Getting problems resolved

[boboxx]

Why are people always airing their dirty laundry in public forums? I don't get it, If I don't like something, my fist action it to contact/talk to that person.

I had a problem with my PII when I first got it 2 years ago, was it something I had done unintentionally? Maybe but I was never able to reproduce it. When I contacted Michael, I was honest and there were no question asked, the PII was replaced in a flash. This to me is a proof that Michael put 110% effort in his products to support us (Matthias also), I know it may not always be easy for both sides when dealing with a issue but sometimes that effort is not always appreciated... it's really unfortunate.


Keep up the good work Michael, some of us really appreciate it

 

[AQD_ottawa]

Many thanks for the very warm and welcomed support, we do try our best at all times.

Well until the new year thats me outta here :dance: if you have any upgrade questions or concerns, please email them to me at sales@aqua-digital.com you will get no reply from posting on RC, sorry, it is now time to enjoy my 11 month old Daughter experiencing her first Christmas.

If I see anything of serious urgent nature here I will try and reply but these sorts of support issues should be emailed which is the correct path for any serious issue at any time.

I wish you all seasons greetings and thank you all for your great support this year and look forward to supporting you further in 2010.

I will leave you with these words

http://video.telegraph.co.uk/services/player/bcpid1529569286?bctid=5524339001 (sound up)

http://wwwjacquielawson.com/viewcard.asp?code=0212320003