Good 1st order from MD

Did my first real order with MD to get some new bulbs for my tank. Everything arrived well labeled that there was glass inside and packaged very well. None of the bulbs were broken shipping was reasonable and checkout was quick. Will be back again for sure. Thanks!!

Order #100625501

Nick
 
Hi Nick,

Thanks for the feedback, nice to hear that everything was well packaged and arrived well. I'll pass along your kind words to our shipping team!

Thanks again for shopping with Marine Depot

Best Regards,

Walter

Marine Depot Customer Service
 
However I installed the bulbs yesterday and it would appear something is wrong. The 14K Phoenix bulbs which I had understood were very blue are bright white/yellow?? Could the bulbs be defective? Also the AquaBlue+ Giesmann bulbs are also supposed to be a 14K but are also very white/yellow.
 
Hi Nick,

Thanks for the reply, regarding the phoenix bulbs let them burn in for about a week. I experienced the same trouble with my phoenix bulbs when I first used them. The AquaBlue+ Giesmann bulbs are also supposed to be A special 60:40 combination of 6000K and 22000K (approx) phosphor blend, I would also let them burn in a few days also. I have noted your account regarding the situation with the bulbs you’re having, if by next week you don't see any changes in color of the Halides give me a call we'll be more than happy to exchange them for you.


Best Regards,


Walter Marine Depot Customer Service
 
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