Got a bad bottle of zoecon?

[CoralBeautyII]

I just received a bottle of Kent zoecon from MarineDepot and the bottle is pretty beat up looking with dried on old zoecon sticky with dirt all over the bottle, and it doesnt look like it happend during shipping. I think they just packed a dirty bottle. It was packed in a clean plastic bag, the bottle wasnt leaking and the bag was dry.
So I was a little afraid to use it just in case it was a return and well ya never know..
So I smelled it and it had no odor, so is this normal?
Because Selcon has a minty odor and this zoecon stuff was odorless, I just wanna know if thats the way its supposed to be before I use it on my fishees, I dont want to give them anything bad. This stuff wasnt cheap either, its not right to send a bottle in that condition

 

[MarineDepot]

Hello,

Thank you for your post, I apologize that the Kent Zoecon arrived in the condition that it did, I can assure you that it was not a return. I researched the stock in our warehouse and smelled some of the stock that I had available, there seems to be a slight odor to the product. According to Kent marine the product will have a slight odor to it. Please private message me your order number so I may get a replacement out to you.

I apologize for any inconvenience this may have caused you


Walter

Marine Depot Customer Service

 

[CoralBeautyII]

PM sent

Thank you

 

[MarineDepot]

Thanks for the PM! Replacement has been sent.

Season's Reefing!

Walter

 

[CoralBeautyII]

<a href=showthread.php?s=&postid=13928611#post13928611 target=_blank>Originally posted</a> by MarineDepot
Thanks for the PM! Replacement has been sent.

Season's Reefing!

Walter

Thank you so much.

Marine Depot is Great :rollface: