Great Service, Thanks

[steelhant]

Had a problem with a noisy motor. within three days I had the pump back, great service.

Thank You,
Chuck

 

[EcoTech Marine]

Chuck,

It's our pleasure.

-Tim

 

[ganjero]

Why everyone gets great service, except me?

 

[EcoTech Marine]

ganjero-

I just went through our service files and your post history and I can't find any record of working with you. If you have had a problem with our service please email me at service@ecotechmarine.com and I will work to rectify whatever has occurred.

-Tim

 

[ganjero]

I did email you guys about my magnets having rust "blisters" and if at least I could buy replacements, I didn't get an answer.

 

[EcoTech Marine]

Ganjero-

If that is the case then I am very sorry, it is possible your email may have been misplaced or may have ended up in our spam box. Please email us again so that I can take care of this immediately.

-Tim

 

[ganjero]

email sent, pump mailed. Hope to hear back from ecotech soon

Thanks

 

[EcoTech Marine]

Thanks, ganjero. We'll get to the bottom of your problem as soon as the pump arrives.

-Tim