Hard resetting an MP40

[asylumdown]

Posted this in the Neptune forum but it might be better for here.

My Apex crashed hard (again) while the WXM had both my MP40s in the 'off' mode for wet side cleaning. When I rebooted the system, the Apex had completely lost the ability to communicate with my vortech drivers. I'm about to pull out my hair here.

They are stuck 'off' now. The Apex has basically forgotten that it even had WXM outlets, and since it's not a matter of the pumps not having power (they're plugged in to non-apex outlets), but being switched off electronically, I have no idea how to get them started again.

None of the three buttons on the face of the driver do anything. Is there a hard reset button somewhere that I don't know about that will force the unit to forget all commands so I can at least get it turned on to reset it and unslave it from the Apex?

 

[Alex Y EcoTech]

asylumdown,

I would recommend powering down both your MP40s and WXM. Then power the VorTechs back on and this should correct the issue.

 

[asylumdown]

Thanks Alex! One of them came back on all by itself for no reason that I can tell, but as soon as I unplugged the WXM module from the Neptune energy bar, then unplugged and replugged in the the second pump it came back to life as well. I managed to get everything reset. Unhooking the WXM module seemed to be the part that was necessary, I unplugged and replugged in the Vortech several times before that and it didn't do anything.