Help! Tunze stream (round)

[balmiesgirl]

My bracket ( the C shaped plastic clamp) on my tunze powerhead broke. I've had it only three months. About a month ago the tabs that eld it to the magnet broke off. And I glued it on....now the actual clamp broke on one side. Any ideas what I can replace it with???
I need this powerhead.
It's defective product.....I have never moved it or repositioned it the entire time I have had it!

 

[landlord]

Go to the Tunze vendor thread and report this, they will find a way to take care of it. Those clips are notoriously notorious.

--landlord

 

[balmiesgirl]

Thanks I will!

 

[adamskia]

I had the same thing happen. Email "Roger" at Tunze and he will send you a new one. Here is the address I used:

tunze@sbcglobal.net