I'd call him and talk to him. I've only met him once, but he's got a rep as a really reasonable guy, and from talking to him all but 30 minutes, I think he's pretty reasonable too. If you have a pic, send it to him and talk to him to see what's going on. Maybe he'll take care of you with another pair....? Maybe he'll sell them at a discounted rate. There's really no way to know how they will grow up either, in his defense. He picked out 4 for me that bearly started growing a first bar, while most didn't have any bars at all. There's no way of telling how nature runs it's course. I have 2 left, 2 became skimmate. (originally bought 4) Good luck.