How to create a static IP address for Apex?

Reefahholic

New member
Can anybody give very specific instructions and make this easy for me...

I have my apex hooked up to my cable modem and NETGEAR wireless Router.

I've been able to access the Apex dashboard on my desktop, but honestly have no clue what to do from that point.

I just know I need a static IP address that doesn't change so I won't have any problems connecting from my phone or at work. I'm not worried about controlling anything right now. I want to get the basic stuff up and running first. Like my email and text alerts, profile, etc.

What's best to do 1st, 2nd, 3rd, etc. There's not many videos on YouTube, and the user manual confuses me.

Any help would be appreciated. I'm not very computer savvy. Or if anybody has any current programming videos, links, etc.. please post them here. Thanks!!
 
I don't have an Apex, but I am a network engineer :). Is your question specific to how to access the Apex menu for this, or regarding static IP in general. If you can post your home network info (IP) address and subnet mask (99% sure yours is 255.255.255.0) I can help.
 
You will need to turn off dhcp in the apex and assign an IP manually based on the range your router assigns things within your network so there isn't a possible conflict.

Then you need to setup up port forwarding on your router to access it externally.

Finally your external IP address (the one your ISP gives you) may change over time so you need to sign-up for a service to has a stable DNS name and tracks your IP address so that you can assure you will always have access. I use dyndns.org

Its all in the manual:

http://www.neptunesystems.com/ApexManual_rev4.0A.pdf
 
How to set-up an internal static IP for a device...link

How to set-up port forwarding...link

Some ISP's have dynamic IP addresses, so you will have to check if yours does. My provider does, but they just re-assign the same number back unless my MAC address changes. I'm sure you'll have to allow outside communications in and out of your network (firewall). The two above links should be all you need to do on your router. Your Apex should have been assigned an IP automatically.
 
I don't have an Apex, but I am a network engineer :). Is your question specific to how to access the Apex menu for this, or regarding static IP in general. If you can post your home network info (IP) address and subnet mask (99% sure yours is 255.255.255.0) I can help.

Static IP in general.

Ok, I'm at work but as soon as I can I will.

How do I find those?

Thank you for your help!
 
You will need to turn off dhcp in the apex and assign an IP manually based on the range your router assigns things within your network so there isn't a possible conflict.

Then you need to setup up port forwarding on your router to access it externally.

Finally your external IP address (the one your ISP gives you) may change over time so you need to sign-up for a service to has a stable DNS name and tracks your IP address so that you can assure you will always have access. I use dyndns.org

Its all in the manual:

http://www.neptunesystems.com/ApexManual_rev4.0A.pdf

Ok thank you. Yeah, it's confusing for me even with the manual.
 
How to set-up an internal static IP for a device...link

How to set-up port forwarding...link

Some ISP's have dynamic IP addresses, so you will have to check if yours does. My provider does, but they just re-assign the same number back unless my MAC address changes. I'm sure you'll have to allow outside communications in and out of your network (firewall). The two above links should be all you need to do on your router. Your Apex should have been assigned an IP automatically.

Ok, letting people in my firewall sounds risky. They can't get my Credit Card info can they?

Yes, the apex was assigned the default IP I think. I was able to pull up the Apex screen. Had the main display with all the switches. That IP changes though I think.?
 
Or you can do what I'm doing and instead of doing all the leg-work, just wait until Fusion is released and use that :) I have set alarms for email and text in case of emergencies but for "cloud" access, I'm patiently awaiting Fusion release.
 
You will need to turn off dhcp in the apex and assign an IP manually based on the range your router assigns things within your network so there isn't a possible conflict.

You don't want to do it that way. You always want the DHCP server to handle addressing. You'll want to set the static address in the router, not on the Apex.

If you post the model of your router, I can walk you through the process. I've helped a few people set up external access to their Apex on the forums. I'll see if I can dig up the threads, which might help.


Ok, letting people in my firewall sounds risky. They can't get my Credit Card info can they?

Nope. Basically we'll be forwarding one port through the router directly to the Apex. The worst case is that they were to hack your Apex. That's why I recommend using a nonstandard port number on the Apex along with a very strong password, which is always a good practice.


I have a free no-ip address for my Profilux.

I use www.dnsexit.com, but no-ip is a good one too. I've seen it supported by more router manufactures than DNSexit, so that might be the way to go.
 
Or you can do what I'm doing and instead of doing all the leg-work, just wait until Fusion is released and use that :) I have set alarms for email and text in case of emergencies but for "cloud" access, I'm patiently awaiting Fusion release.

I was wondering about that? When are they releasing it?

So when they release the fusion, I won't have to do anything with an IP address?

You don't have urs up and running at all??
 
You don't want to do it that way. You always want the DHCP server to handle addressing. You'll want to set the static address in the router, not on the Apex.

If you post the model of your router, I can walk you through the process. I've helped a few people set up external access to their Apex on the forums. I'll see if I can dig up the threads, which might help.




Nope. Basically we'll be forwarding one port through the router directly to the Apex. The worst case is that they were to hack your Apex. That's why I recommend using a nonstandard port number on the Apex along with a very strong password, which is always a good practice.




I use www.dnsexit.com, but no-ip is a good one too. I've seen it supported by more router manufactures than DNSexit, so that might be the way to go.

Man, you sound like you know ur stuff! Ima try to get ahold of you and another board member this weekend. He's a PC guy too. Hopefully you guys can walk me through it. Can't wait to have control of my tank!!!
 
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