Thank you for your important question regarding the Hydor Karalia 3 recall. We certainly will assist any customers who have purchased the Hydor Karalia #3 pump with the recall process. The manufacturer has given us the following contact info for our customers: please call Hydor USA Inc at their customer service phone number: 866-493-6787. They have informed us that they would like to speak to all customers involved directly if possible so that they may upgrade their units. If you would like us to personally handle this for you, please do not hesitate to contact us via PM, phone at 1-800-334-3699 or email at techsupport@drsfostersmith.com.
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