I am doing something wrong?

[Rogger Castells]

My wavebox is beeping again, this is the third time in one month that I have had to take it apart and clean it, I have follow the cleaning instructions to the tee, except I don't think my propeller can be taken apart.
Is there anything I am doing wrong or do I have a defective unit? Please help!!

Rogger Castells

 

[rvitko]

Check if the magnet has any cracks in it. Also check that the upper bearing is clean and not stuck to the magnet. How old is the wavebox?

 

[Rogger Castells]

Roger, the upper bering appear to be clean and the magnet turns freely with my fingers. The magnet cylinder has a smooth plastic area on the upper part were it seats on the upper bearing, at close examination it appear to have a small hole/crack, but you cant feel it even if you pass your nail as it is underneath this plastic area. I don't think this is normal but I am not sure if it is what it is causing the pump to trigger the alarm so often.
What do you think?

 

[rvitko]

Can you send me the pump and driver?

Tunze USA
305 Victor St
Austin TX 78753